Prescription And Refund Policies

Non-Return Policy

In compliance with state and risk management guidelines, all pharmacy items including drugs, fluid therapy, nutritional products and food are non-returnable.

This policy is to protect your pet from receiving items that may have been
tampered with or improperly used. The exception to this policy is pet food that
display a manufacturer's warranty.

Federal Food, Drug Cosmetics Act # 503
Code and Federal Registry #201.105

TO ALL CLIENTS

FEDERAL LAW PROHIBITS THE DISPENSING OF CERTAIN MEDICATIONS WITHOUT A VALID EXAMINATION OF
YOUR PET BY A VETERINARIAN. YOUR UNDERSTANDING IS APPRECIATED.

FEDERAL LAW ALSO PROHIBITS THE RETURN OF UNOPENED AND OPENED PRESCRIPTION DRUGS.